Warranties & responsibility

• We provide a two-year warranty on all products purchased from us. If you submit a valid warranty claim within this period, we will either repair the defect or replace the product.

• Customers must contact us at effe-i@dawntech.co.uk before returning any products. This ensures that we can provide the necessary return instructions and process your claim efficiently.

• If we are unable to repair or replace the product within a reasonable timeframe, you will be eligible for a full refund upon promptly returning the product to us.

• We will cover the shipping costs for repaired or replacement products sent to you. However, you are responsible for the return shipment of the defective product to us.

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